|The Kitchen Table|
|Breakfast at The Kitchen Table|
The staffs at The Kitchen Table were friendly and attentive, and I love the breakfast spread. My wife loves the duck noodles soup and I think she had at least three bowls that morning.
|Duck noodles soup|
Most of the staffs in the hotel I have encountered are very friendly, especially a housekeeping aunty. Initially I was still feeling grumpy about the room but her cheerful greeting and sweet smile saved the day. It is a pity I didn't managed to get her name. And I have to mentioned the lovely smell of the hotel, it so fresh and inviting. If only my workplace smells like that.
|Enjoying a relaxing walk after breakfast|
|Near the main door|
Overall it was a good experience, and my wife has been asking me to book the Away Room this coming Christmas. But frankly I am not so sure if I am coming back any sooner.
A few days later ...
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review.
Thank you for your review and I am glad that you and your wife had a good time here with us and found our talents (staff) friendly. It is important to us that you feel comfortable and welcome here. Please allow me to share with you that we do have a firmer pillow in the room wardrobe, my apologies as my team did not inform you upon check-in. As for the shuttle bus, we are sorry for the inconvenience it may have caused you, as it is our hotel policy to protect the usage of our shuttle for hotel guests only. Actually our shuttle bus driver has been instructed to accept reservation confirmations too. Again I am sorry to know that you did not enjoy your stay to its fullest. I hope you will give us a chance to welcome you back in the future.